Hellow guys, Welcome to my website, and you are watching How Uber uses Writer as an AI solution with Hadley Ferguson and Peter Tu. and this vIdeo is uploaded by Writer at 2024-10-02T14:53:36-07:00. We are pramote this video only for entertainment and educational perpose only. So, I hop you like our website.
| Name | How Uber uses Writer as an AI solution with Hadley Ferguson and Peter Tu |
| Video Uploader | Video From Writer |
| Upload Date | This Video Uploaded At 02-10-2024 21:53:36 |
| Video Discription | “We built AI apps with Writer to create and update saved replies and generate Uber Help Center articles. We started here because of the customer-facing nature of these resources and the opportunity size — these two use cases are our biggest focus in terms of volume. The Writer apps improve our user experience, while simultaneously optimizing our team’s capacity. -Hadley Ferguson, Director of Global Content for Community Operations at Uber Hadley and Global Knowledge Production Lead Peter Tu discuss how the support team at Uber uses Writer AI apps to scale a central knowledge system and create high-quality support experiences. Their unique workflow allows their team to build repeatable, consistent support workflows for their ~40,000 agents while maintaining a high bar of consistency, accuracy, and quality. Learn more about how Hadley, Peter, and the Uber support team use Writer in our latest customer spotlight: https://writer.com/blog/uber-customer-story/ |
| Category | Science & Technology |
| Tags | Science & Technology Download MP4 | Science & Technology Download MP3 | Science & Technology Download MP4 360p | Science & Technology Download MP4 480p | Science & Technology Download MP4 720p | Science & Technology Download MP4 1080p |
